Familytree

New print “Stowaway” coming soon

admin — Thu, 03 May 2012 18:51:30 +0000

Maybe you’ve already seen it on the Familytree Facebook page, or maybe you haven’t. Either way a brand new 3 color screen print entitled “Stowaway” will be on sale very soon. I’m also making an in-depth video on it’s creation. Different from the video that documented my drawing process of “A Ride Through Town” this video will be more of a story, that shows you where the ideas come from, and how a piece comes about from a more conceptual process, all the way down to it’s printing.

International Mail Delays (updated)

admin — Mon, 06 Feb 2012 20:43:11 +0000

Update Feb 17, 2012

So here is what is going on. On 12/21/2011 I sent out 16 International orders using International First Class Mail. Apparently none of them have reached their destination. I have been calling the Post Office consumer affairs department a few times a week for updates. My contact there is pretty much as baffled as I am as to how this many pieces of mail would just disappear. The flip side to this coin of confusion is that the International pieces I sent out literally the very next day arrived about a month ago. Up until this point I have just been hoping that this was a case of a few packages being held up in customs. However the evidence is only pointing to complete negligence on the part of the Post Office (they have no idea where the packages are). Trust me I am very frustrated with the situation, and furious with the Post Office’s lack of service. However I do not want my customers left in the lurch. Most of you ordered the “A Ride Through Town” print, and as you may have noticed those are now sold out. I am going to do a small run reprint so that those who did not receive their print will be able to get what they have paid for.

Once again I am very sorry, and want to make this right.

Original Post Feb 6, 2012

I have been getting reports from a number of people outside the US who have not received their order of “A Ride Through Town”. All of these orders seem to have been placed on or before December 21st 2011. Unfortunately International First Class Mail does not offer tracking on packages. The US Postal Service has told me that International First Class can take up to 8 weeks to arrive. Although this much time has not passed yet, I have filed a complaint with the Postal Service and also reported the packages that have not yet arrived. If you are waiting on an order please alert me of the situation so I can note it alex@familytreedesign.net.

If your International order does not arrive within 8 weeks from order date, a refund or replacement will be sent to you.

Thank you for your patience, and I am sorry for the inconvenience.

Need it by the 25th?!

admin — Thu, 22 Dec 2011 18:06:01 +0000

If you want to ensure your order will be received by the 25th then you’ll need to use US Express Mail. Service is overnight to most destinations, and the Post office will even deliver on 25th for Express. Cost for this is $25. If you are interested in this please contact me directly at alex@familytreedesign.net. After you complete your order, please let me know that you need it fast! And you will also need to send an additional Paypal payment of $18 to alex@familytreedesign.net to cover the Express Mail cost. Last day to order and receive by the 25th is Friday December 23rd.

There’s still time to get your order by the 25th!

admin — Fri, 16 Dec 2011 19:22:42 +0000

We send all our Domestic shipments using the US Postal Service Priority Mail. That means you’ll get your order in 2-3 days from mailing, and we almost always send out orders the same day, as long as they are placed BEFORE 2pm CST. So although the post office doesn’t guarantee that time frame, they are usually quite diligent. Orders placed as late as December 21st still have a chance of getting to you by the 24th. Cutting it close… but it’s possible.

If you really need peace of mind then you’ll want to go US Express Mail. Service is overnight to most destinations, and the Post office will even deliver on 25th for Express. Cost for this is $25. If you are interested in this please contact me directly at alex@familytreedesign.net

International shipments are another story… generally to EU and Great Britain it takes about two to three weeks. Other parts of the world usually take longer. So keep that in mind when ordering.

Cyber Monday One Day Only Deals

admin — Mon, 28 Nov 2011 08:11:44 +0000

Monday 11/28 get really great deals on all posters and art prints from Familytree. All Monster Friends are only $15 for Individual posters, and $60 for 4-poster sets. Brand New Art Print “A Ride Through Town” is only $25, normally $35. This is a one day deal only and expires at midnight Monday night.

Reduced International Shipping

admin — Mon, 03 Oct 2011 22:17:23 +0000

Rates have been reduced to better reflect the actual costs of International Shipping! To Canada is now only $8 or $10 (depending on weight). To the rest of the world shipping is $13.50 or $15.50 (depending on weight). Familytree uses The US Postal Service to keep your price down. We also will continue to use heavy duty 4″ tubes to protect the posters you buy, so they look great when you get them.

Blue Series available

admin — Mon, 29 Aug 2011 06:35:14 +0000

More prints are available of the original series in blue. Complete your collection!

Parnassus Books

admin — Mon, 22 Aug 2011 18:08:17 +0000

Parnassus Books: Branding and web design

We’re really excited to be on board working with Karen Hayes and Ann Patchett creating the branding for Nashville’s only independent bookstore.

Signup for the mailing list

admin — Mon, 08 Aug 2011 23:16:42 +0000

A Brand New set of posters will be released later this month. Signup for the mailing list here and be the first to know when it goes on sale!

Internship Opportunity

admin — Fri, 24 Jun 2011 17:59:21 +0000

Familytree is looking for someone to help out with various tasks starting immediately. This is a temporary paid position for the month of August.

The ideal candidate will have:

Their own computer with Adobe Creative Suite (preferably a laptop)
To be able to work at the Familytree office no less than 10hrs per week (preferably more)
A strong portfolio reflecting an understanding of design and composition
A working knowledge of Photoshop, Illustrator and InDesign
Illustration or drawing skills a plus
Web savvy Social media knowledge
A self-initiated entrepreneurial spirit
Be able to work around an office cat
Be fun to work with

The types of things you will most likely be doing

Assisting with editorial magazine layout
Assisting with Web design (programming not necessary)
Assisting with Branding/logo design
Marketing research to help promote Familytree
Managing and shipping Familytree store orders
Helping prepare and run a booth at Tomato Arts Fest
Other misc tasks

Familytree is a very small business and you will be working directly with the owner Alex Pearson in his home office in Nashville, TN. Scheduling is flexible (I don’t like getting up early either).

If you think you are the ideal candidate please send an email to alex@familytreedesign.net with a subject line of “Internship Application”. Email must include 1) a written statement of why you think you are the ideal candidate 2) something interesting or funny about yourself 3) your résumé and/or schooling history 4) your portfolio. Portfolio may be attached images, or a link to an online portfolio. Do not send physical résumés or portfolios. Please do not call or email a followup about the status of your application. If you are chosen for an interview you will be contacted.